Tencent’s video-sharing service experienced an outage last night,Watch Soul Online resulting in the unavailability of memberships and issues with content refreshing. This incident marks the latest major setback in a series of frequent incidents observed within Chinese tech products. Tencent Video acknowledged the outage on Weibo, attributing it to “technical issues.” The service noted that the VIP function had been restored on Monday morning. Social media comments widely suggested that a continued and unprecedented wave of cost control measures accelerated the frequency of major service outages in the past month. Alibaba’s flagship Taobao also crashed shortly after the Singles’ Day festival, and last week, the car-hailing platform Didi suffered a widespread service outage, leading to a surge in commuter complaints. [Tencent Video, in Chinese]
